In case of technical or specialist questions, the user can contact the CISP support hotline. This service can be contacted on working days from Monday to Friday, 8:00-16:00 (CET), on +49 (0)30 2598 4436, or any time via e-mail:

Use of this support is subject to the terms of use of the public enquiry service of the Federal Ministry of the Interior and Community.

FAQ for the ZRE

Contact form ZRE